Legal

Terms of Service

Last updated: March 2026

These terms govern your use of the basal.is cloud service (authentication and LLM proxy). The BASAL CLI and local runtime are provided under a separate license.

Operator

The basal.is cloud service is operated by Agora Innovation Limited, a private company incorporated in the Dubai International Financial Centre (DIFC), registered number 12487.

Registered address: DIFC Innovation One, Dubai International Financial Centre, United Arab Emirates.

Service scope

basal.is provides two services:

  • Authentication — Google OAuth sign-in and API key management
  • LLM proxy — authenticated forwarding of LLM requests to inference providers

basal.is does not host, process, or store your workspace data, knowledge graph, or documents. Those run entirely on your local machine.

Beta / preview status

BASAL v1 is a beta preview. The service is provided as-is with no service level agreement (SLA). We may modify, suspend, or discontinue features with reasonable notice. Availability targets are best-effort during the beta period.

API key usage

  • API keys are personal and must not be shared or published
  • Each key is subject to rate limits (requests per minute and tokens per day)
  • Keys can be revoked at any time via the BASAL desktop app or CLI
  • Abuse or excessive usage may result in key suspension

Your data

  • You retain all rights to your local data (documents, graph, workspace files)
  • basal.is does not claim any rights to content processed through the LLM proxy
  • LLM prompts and responses are forwarded to the inference provider and are subject to their terms

Acceptable use

You agree not to:

  • Share or publish your API key
  • Use the proxy to circumvent inference provider rate limits or terms
  • Attempt to access other users' data or API keys
  • Use the service for any unlawful purpose

Limitation of liability

BASAL is provided as-is during the beta period. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to data loss, service interruptions, or inference provider outages.

Changes to terms

We may update these terms as the service evolves. Material changes will be communicated via the email associated with your account.

Governing law

These terms are governed by the laws of the Dubai International Financial Centre (DIFC). Any disputes shall be subject to the exclusive jurisdiction of the DIFC courts.

Contact

For questions about these terms, contact us at legal@basal.is.